AnswerTo ensure on-time delivery, we process and ship all goods on a same-day-basis and use the services of top transport companies (Local Post or FedEx). We always do our best to deliver your order on time and can guarantee no shipping delays of more than 2 business days.
You will receive an “Order Confirmation” letter on the email you used during you placed an order. The letter will contain all information about your order. When checking the details, make sure you have ordered the right size, color, and quantity.
In a few days, you will get your “Shipping Confirmation” email. This is a notification of sending a delivery. The letter will indicate the tracking number of your order.
Question RETURNS
AnswerAny ordered item can be returned within 14 days from the date it was delivered. Our customer care policy does not allow for exchanging purchased items with other items from our store.
Please keep in mind that we only accept returns of purchased items if they show no traces of exploitation and there is no damage to packaging and labels.
To process your return request, we’ll need your email address or order number.
Question REFUNDS
AnswerBefore a refund is issued, we need to make sure the returned item still has a marketable condition. As soon as we complete examination of a returned order, you will be notified of the results. If the returned item does not have the traces of being in use, your money will be refunded to the credit card or payment account you used for the purchase.

Refunds Shipping
All returns are carried out at 13 Behterevskiy Iane, Kyiv, UA 04568.
If a purchased item does not fit you and you want to issue a return, you will have to cover the shipping fee on your own.