You will receive an “Order Confirmation” letter on the email you used during you placed an order. The letter will contain all information about your order. When checking the details, make sure you have ordered the right size, color, and quantity.
In a few days, you will get your “Shipping Confirmation” email. This is a notification of sending a delivery. The letter will indicate the tracking number of your order.
Please keep in mind that we only accept returns of purchased items if they show no traces of exploitation and there is no damage to packaging and labels.
To process your return request, we’ll need your email address or order number.
All returns are carried out at 13 Behterevskiy Iane, Kyiv, UA 04568.
If a purchased item does not fit you and you want to issue a return, you will have to cover the shipping fee on your own.